Knowledge Base

Understanding A Rate Change Displayed on a Utility Bill

Overview

Most bills will bridge from mid-month to mid-month. It is uncommon for a bill cycle to capture data exactly from the 1st of the month to the last day of the month. When a rate change goes into effect on the 1st of a month, the first printed bill will display calculations for before and after the rate change.

Please contact the Utility Call Center at customercare@georgetowntexas.gov or by calling 512-930-3640 for additional information.

Additional Resources:

Customer Care Main Page

Utility Rates