Knowledge Base

Service Activation/Deactivation

Service activation or deactivations will occur during normal business hours (8 am - 5 pm Monday-Friday) on the date you select.

We require a notice of 2 business days to start or stop utility service. This allows us to efficiently schedule our field staff across departments.

Please visit our Customer Care Utility site for more information about utility service with the City of Georgetown. 

Please reach out to our Utility Call Center for additional questions concerning starting or stopping your utility service. 

Phone: 512-930-3640
Email: customercare@georgetowntexas.gov

Additional Resources

• Utility Service Agreement