Knowledge Base

A security light is mounted on a pole located on the property of the customer and is billed to a customer's City of Georgetown utility account.

For billing questions or service issues, please contact the Utility Customer Care Team. They can help with any inquiries and can be reached by email at customercare@georgetowntexas.gov or by phone at 512-930-3640.

If the issue relates to a City of Georgetown public streetlight, report it at Streetlight Outages.