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I was affected by a disaster. How can I report damages to my property to the city?

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Reporting Property Damage After a Disaster

Overview

If your property is damaged during a disaster, reporting it helps local and state officials understand the impact and plan for recovery efforts. Submitting a report does not guarantee assistance but is an important first step. 

How to Report

  • Homeowners, renters, and business owners can report damage using the Individual State of Texas Assessment Tool (iSTAT)

  • iSTAT is provided by the Texas Department of Emergency Management

  • Information submitted helps officials understand the extent of damage and may support requests for aid, including volunteer help or federal assistance

Please Note

  • Reporting through iSTAT does not replace filing a claim with your insurance provider

  • All damages should still be reported to your insurance company


Updated 8/29/2025 12:53 PM
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