Knowledge Base

How do I start or stop utility services?

HOW-TO GUIDE TO STARTING AND STOPPING UTILITY ACCOUNTS

Please visit the Guide to Starting and Stopping Utility Accounts.

 Georgetown Utilities provides several utility services, but our service territories cover different but sometimes overlapping areas. If your location is within an area where we provide the garbage service (within city limits and in some areas of the Extra-territorial Jurisdiction(ETJ)), please note that if there are no existing carts at your location, it may take 7-10 business days for carts to be delivered by Texas Disposal Systems (TDS).


Once your carts arrive, the collection times are as follows:
• 7:00 AM to 7:00 PM (September 2-May 25)
• 6:00 AM to 7:00 PM (May 27-August 31)

The TDS Waste Wizard is a comprehensive guide to waste solutions offered by Texas Disposal Systems. It provides a customized collection calendar for trash, recycling, and green waste pickup, along with holiday scheduling and local disposal guidelines tailored to your needs. It's a valuable resource to streamline your waste management process.

If you need additional assistance or have any further questions, please feel free to reach out to us at your earliest convenience. You can contact us via email at customercare@georgetowntexas.gov or by phone at 512-930-3640. 

We're here to help!

Additional Information

 

Updated 10/22/2026 3:02 PM
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