Knowledge Base

Overview

The Water Department installs locks on top of the hydrant to help prevent it from being turned on at that location. For hydrants that are used with meters, please note that the water should be activated at the curbstop side. 

Backflows are required for contractors to install in order to utilize a hydrant meter.

The customer's ball valve on the backflow prevents flow isolation. They must ensure both handles are aligned parallel to the backflow preventer to allow water to pass through.

If you need further assistance, please don’t hesitate to reach out. We’re here to assist you! 

City of Georgetown Utilities--Customer Care

customercare@georgetowntexas.gov

512-930-3640, Option 2