Knowledge Base

How Do I Know If the Power or Telecom Lines Are My Responsibility or the City’s?

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Understanding Responsibility for Power and Telecom Lines

It’s important to know the difference between City-maintained infrastructure and what falls under the homeowner’s responsibility. The image below can help you determine who to contact when there's an issue with power or telecom lines on your property.

If the issue involves equipment the City maintains, please contact the Customer Care Utility Call Center at 512-930-3640 or email customercare@georgetowntexas.gov.

Updated 8/22/2025 10:05 AM
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