Knowledge Base

Utility Bill Payments

Online

• Customer Service Portal
• Quickpay (make a payment without Signing In) 

Phone

 The automated system is available 7 days a week, 24 hours a day

• Please have your account # 
• Call 855-347-0509
  

Mail

PO Box 200662
Dallas, TX 75320-0662

Drop Box

Never place cash in any drop box
Payments will only be processed during business hours
300 Industrial Ave, Building 1 (in drive thru, lane 2)
Georgetown, TX 78626

In Office Lobby

Available during normal business hours, Mon-Fri, 8am - 5pm

300 Industrial Ave., Building 1
Georgetown, TX 78626

For additional questions or issues, please contact the Utility Call Center at 512-930-3640. Agents CANNOT take payments over the phone.