How do I pay my utility bill?
Utility Bill Payments
Online
QuickPay (make a payment without signing in)
- E-Check
- Credit/Debit (We do not accept American Express)
- PayPal
- Venmo
- Amazon Pay
- Google Pay
- Walmart Pay
- Apple Pay
Phone
The automated system is available 24/7. Please call 855-347-0509 and have your account number ready.
The timeliness of your payment reaching the processing center depends on your mail carrier.
PO Box 200662
Dallas, TX 75320-0662
Pay online through your bank
Most banks offer their customers a bill pay service on their website or app. This process can take 1-3 days to process depending on the financial institution.
Drop Box
Never place cash in any drop box
Payments will only be processed during business hours
300 Industrial Ave, Building 1 (in drive thru, lane 2)
Georgetown, TX 78626
In Office Lobby
Cash
Credit/Debit (We do not accept American Express)
Money Orders
Checks
- Checks are not accepted after disconnection for non-payment or an account with NSF
- Large multiple payments from commercial accounts will be mailed to our payment processor in Dallas, Texas
Available during normal business hours, Mon-Fri, 8am - 5pm
300 Industrial Ave., Building 1, Georgetown, TX 78626
For additional questions or issues, please contact the Utility Call Center at 512-930-3640. Agents CANNOT take payments over the phone.