Knowledge Base

Customers can register on our CSS (Customer Self Service) Portal to:

• Start, Stop or Transfer Utility Services (requires 2 business day notice)
• View and pay your bills
• Sign up for Pay-by-Text
• Review consumption data depending on meter type
• Sign up for paperless billing 
• Manage Your Wallet - Set up and manage automatic payments
• Make service and account requests
• Manage account contact information such as email, mailing address, and phone numbers

If you have other inquires, please visit the Customer Service Main Page here. 

You can contact them at customercare@georgetowntexas.gov or by phone at 512-930-3640.

Additional Resources

• Ways to Pay your Utility Bill