Knowledge Base

Why does the electricity at my home/business keep going on and off?

Power Fluctuations Should Be Reported

If you're noticing any of the following issues, it's important to report them to us so we can assist you:

• Fluctuating Power: Your electricity is going up and down in strength.
• Low Voltage: The power seems weak or below normal levels.
• Dimming Lights: Your lights are flickering or dimming.
• Partial Power: Only some areas of your home or business have power, while others do not.

Report power issues to our Customer Care Team at 512-930-3640.

We’re here to help keep your service safe and reliable.

 

Updated 1/14/2026 10:09 PM
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