Water System Maintenance 2025
Water System Maintenance with Chlorine
The Georgetown Water Utility will perform system maintenance beginning Tuesday, May 27, and lasting through Tuesday, June 27. During this systemwide maintenance, Georgetown water customers may notice chlorine odors and a green or brown tint to the water for brief periods of time. Customers could notice these changes starting Tuesday, May 27, or Wednesday, May 28.
Concentrations maintained during the conversion will be well within state and federal drinking water standards. Water is safe to drink for people, pets, and plants.
Important advisory for specific groups:
- Dialysis patients and centers: Special precautions are advised for dialysis patients and centers. Water must be properly treated to remove all chemical disinfectants, including chlorine and chloramine, before it is used in dialysis machines. However, the water remains safe for consumption by dialysis patients.
- Fish tanks and aquariums: The water will not be safe for use in fish tanks and aquariums during the conversion period due to the temporary change in disinfection treatment.
- Pool owners: Pool owners must maintain the same chlorine level in water treated with either free chlorine or chloramines to prevent algae and bacterial growth. Pool supply stores can provide pool owners with more information.
Purpose of the maintenance
The water system typically uses chloramines, which contain chlorine and ammonia, for disinfection due to their long-term benefits. However, periodic maintenance, such as the Free Chlorine Rinse, removes ammonia from the treatment process and disinfects the water with only chlorine, which is more effective than chloramine at overall disinfection.
Water authorities nationwide conduct annual disinfectant changes ahead of warmer seasons to reset the system’s disinfection capabilities and free pipes of sediment buildup. Free Chlorine Rinse is a regular system maintenance practice recommended by the Texas Commission on Environmental Quality.
Flushing and water pressure
During the Free Chlorine Rinse period from May 27 to June 27, hydrants will be flushed to help maintain clear water for customers and to ensure the free chlorine reaches the entire water system. The process will be repeated when converting the water system back to chloramine. Flushing should significantly subside after the process is complete. When flushing hydrants, the water utility will divert water onto lawns and grassy areas to reuse while also mitigating the pressure to avoid damage.
Most customers will not see a drop in water pressure. If a change in pressure does occur, it is usually momentary. If low pressure persists longer than an hour, report it to the Customer Care team at customercare@georgetowntexas.gov.
For questions about this system maintenance, email Customer Care at customercare@georgetowntexas.gov.
Additional Resources